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Personalisation â the future of shopping. How often have I commented on personalisation, and bemoaned the lack of relevance in retailer communications that come to me? And retailers are still not getting it right. Going Viral â Increasing Sales and Reducing Marketing Budgets. Why are CRM mistakes STILL being made time after time? August 16th, 2012.
1 The Last Shadow Puppets are even better live.
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